Rental Agreement & Policies
We keep things simple. Please review the following policies before completing your Greenville Bin Co. reservation.
Last updated: September 2026
By completing payment for a Greenville Bin Co. rental, you agree to the following Rental Agreement & Policies. Please review these terms before completing your reservation.
Reservations & Payment
Submitting a reservation request does not guarantee availability. Your reservation is confirmed only after Greenville Bin Co. approves your requested rental and full payment is received.
Bin availability is based on your requested quantity, rental dates, and delivery and pickup locations.
Rental Period
Standard rentals include 7 days.
Additional rental time may be available, subject to availability, for $1 per bin, per additional week.
Rentals longer than four weeks require approval from Greenville Bin Co.
Your confirmed reservation will include your scheduled delivery and pickup dates.
Delivery & Pickup
Greenville Bin Co. provides delivery and pickup within our service area.
Your delivery address and pickup address may be different. Customers are responsible for providing accurate addresses, access instructions, gate codes, apartment information, and any other information necessary to complete delivery and pickup.
Delivery and pickup times may be provided as a time window rather than an exact appointment time.
Bins must be empty, accessible, and ready for collection on the scheduled pickup date.
Failed Pickup
If Greenville Bin Co. arrives for a scheduled pickup and cannot retrieve the bins due to circumstances within the customer's control—including bins that are still packed, inaccessible, or not at the agreed pickup location—a $50 additional pickup fee may apply.
If the bins must remain with the customer for an additional rental week, the standard $1 per bin, per additional week extension charge may also apply.
The failed-pickup fee does not apply when Greenville Bin Co. reschedules the pickup or a change has been approved in advance.
Cancellations & Rescheduling
Reservations canceled at least 24 hours before the scheduled delivery date/time or delivery window are eligible for a full refund.
For cancellations made less than 24 hours before scheduled delivery, payments are non-refundable.
We understand that moving plans can change. If you need to change your dates, contact us as soon as possible. Greenville Bin Co. will make reasonable efforts to accommodate one reschedule, subject to bin availability.
Returning bins before the scheduled pickup date does not qualify for a prorated refund.
Customer Responsibility
Customers are responsible for all rented bins and lids from the time they are delivered until they are retrieved by Greenville Bin Co.
Bins should be kept in a secure location and reasonably protected from theft, excessive weather exposure, and avoidable damage.
Normal wear from ordinary moving use is expected and will not result in a charge.
Lost or Damaged Bins
Each rental unit consists of one bin and its accompanying lid.
A $12 replacement fee per rental unit will apply if a bin or its accompanying lid is lost, missing, destroyed, or damaged beyond normal wear and tear. Each rental unit consists of one bin and its accompanying lid.
Minor scratches, scuffs, and other reasonable signs of normal moving use are not considered damage.
Weight & Safe Use
For customer safety and to protect the bins, each bin should contain no more than 50 lbs of evenly distributed contents.
Do not overload bins or use them in a way that could make them unsafe to lift, carry, stack, or transport.
Customers are responsible for packing their belongings appropriately. Greenville Bin Co. is not responsible for damage to customer belongings resulting from improper packing, overloading, shifting contents, or misuse of the bins.
Prohibited Items
Bins may not be used to store or transport:
- Hazardous, explosive, or flammable materials
- Gasoline, fuel, propane, or similar substances
- Wet paint or chemicals that may leak or damage the bins
- Illegal materials
- Perishable or decomposing food
- Items likely to leak, permanently stain, contaminate, or otherwise damage the bins
Please contact Greenville Bin Co. before using the bins for anything you're unsure about.
Cleaning
Routine cleaning between rentals is included.
Customers should return bins reasonably empty and free of trash, food, liquids, and excessive dirt or debris.
Additional charges may apply if a bin requires extraordinary cleaning because of spills, contamination, prohibited materials, or other conditions beyond normal moving use. I would not specify a cleaning dollar amount yet; unusual situations can be handled individually.
Changes to Your Rental
Need more time or need to change your pickup? Contact Greenville Bin Co. before your scheduled pickup.
Extensions and date changes are subject to availability and are not guaranteed. Please don't assume an extension has been approved until you receive confirmation from Greenville Bin Co.
Unforeseen Circumstances
Greenville Bin Co. may need to adjust a delivery or pickup because of severe weather, unsafe conditions, vehicle issues, emergencies, or other circumstances outside our reasonable control.
If Greenville Bin Co. cannot fulfill a confirmed rental, we will work with the customer to reschedule or provide an appropriate refund for services we are unable to provide.
Agreement
By completing payment for your rental, you acknowledge that you have read, understood, and agreed to these Rental Agreement & Policies.